- When handling objections:
a) Thank them for being open with you.
b) Express sympathy that you can understand (to some degree) their objection or concern.
c) Explain the truth about their objection.
d) Show evidence that what you're saying is true.
Thursday, October 15, 2009
Thoughts from Today's Class: October 14, 2009
More on Sales and a popular selling process called SPIN Selling:
- When handling objections:
a) Thank them for being open with you.
b) Express sympathy that you can understand (to some degree) their objection or concern.
c) Explain the truth about their objection.
d) Show evidence that what you're saying is true.
- When handling objections:
a) Thank them for being open with you.
b) Express sympathy that you can understand (to some degree) their objection or concern.
c) Explain the truth about their objection.
d) Show evidence that what you're saying is true.
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